Managed IT
Services

Moruga alleviates the frustration and anxiety of managing and maintaining your IT infrastructure, giving you the freedom to focus on growing your business. Our managed IT services can provide as little as an extra set of hands or as much as a complete outsourced solution that includes 24×7 monitoring and support, agnostic assessments, solution architecture, and most importantly, peace of mind.

70
Percentage of Companies that will increase spending in 2021
66.52Billion
2020 IT Outsourcing Global Market Size
413.7Billion
2021 Estimated IT Outsourcing Global Market Size

As your managed services provider, we take a proactive approach to your network infrastructure. Moruga monitors and maintains servers, firewalls and other vital network element to prevent minor issues from becoming major ones. This gives you more time and resources to focus on strategic goals.

Benefits of Managed Services

Predictable IT Cost:

Pay the same amount every month regardless of how much support you require. You’ll know exactly what to budget and exactly what services you’ll receive. Keeping an eye on your costs is easier than ever with Moruga’s Managed IT Services.

24x7x365 IT Support Services:

Moruga’s scalable 24x7x365 IT support provides proactive monitoring and fault detection that identify network issues before they become disruptive. These IT services can either augment your existing internal IT resources or provide you with a complete outsourced solution.

Expert-level Support:

Time is money. IT issues disrupt productivity, stall internal projects, and impact company morale. With Moruga’s Managed IT Services you have immediate access to a deep bench of IT professionals who will quickly address your problems and get your business back on track.

Managed Services Offerings

Due to the critical role of technology in business, downtime can impact revenues, productivity, and customer confidence. We deliver peace of mind through scalable network and server support that monitors performance 24×7, resolves issues, and ensures your critical network infrastructure is always available.

We understand that your employees depend on secure, reliable workstations and mobile devices to perform day-to-day responsibilities. We provide flexible desktop support options ranging from basic monthly maintenance to 24×7 system monitoring and remote management.

End-user support is often the greatest need within an organization, but it can also be responsible for the greatest loss. Keeping users motivated and productive is the goal of every business. Moruga addresses this by providing help desk services using the ITIL framework methodology. This common sense approach to IT enables us to proactively identify and manage service requests, eliminate problems, and ensure uninterrupted service.

Moruga’s Alert Management and Monitoring solutions are purpose-built to monitor, measure, track, and manage the performance and availability of your network resource elements around the clock.

At the heart of your technical infrastructure is data. But what happens if a disaster occurs? How long will it take you to recover? Moruga’s data backup and recovery services are designed and implemented to include a business continuity plan using either on-site or off-site equipment. Additionally we will manage and monitor those backup elements to ensure you always have access to what you need, when you need it.

Whether it’s intrusion detection and protection, safeguarding internal networks and servers, or putting policies and procedures in place to promote security moving forward, Moruga offers a range of affordable managed security services to keep you, your employees, and your company data protected.

Anything as a Service is the foundation of cloud computing. The fundamental benefit of transitioning from capital to operational expenditure, often leading to a lower total cost of ownership. Lowering the cost of entry, rapid access to technology, and the ability to scale at will ensures that you no longer need to be responsible for maximizing uptime or maintaining hardware and networking components. Our selection of XaaS options include:

Infrastructure Hardware as a Service:

  • Firewalls Switches Routers Wi-Fi Access Points Storage Devices Servers and Infrastructure

Managed Virtualized Appliances as a Service:

  • Desktops Firewalls Switches Load Balancers Servers

Managed Email Security and Security Solutions as a Service:

  • Anti-virus SPAM filtering Encryption Archive Analytics and Advanced Threat Protection
  • Compliance SIEM NAC Vulnerability Scanning Penetration Testing

Miscellaneous Solutions as a Service:

  • Microsoft 365
  • Managed SD-WAN
  • 4G/5G
  • Software Licensing
  • Labor

Security management has rapidly grown in complexity. Among the endpoints, IoT, infrastructure, security tools, applications, VMs, and cloud – the number of critical infrastructure elements you need to secure and monitor is more extensive than ever. Moruga’s SIEM (Security Incident and Events Management) solutions aggregate everything. We provide visibility, correlation, automated responses and remediation in a single, scalable solution.

With the proliferation of IoT (Internet of Things) devices, it’s critical that organizations improve visibility into what is attached to their networks – every device and every user accessing your network is more important than ever. With Moruga’s NAC solutions, our customers have the visibility to monitor everything interfacing with their network as well as the power to control those devices and users.

Finding highly qualified IT associates is competitive and, as systems grow in sophistication and complexity, staffing the right people has become more difficult than ever. In addition to our full suite of managed IT services Moruga provides IT staff augmentation for temporary, contract or full-time personnel. We can dramatically reduce the time and energy you spend on finding the right person for the job.

Please schedule a personal 1-on-1 consultation to see how we can help your business.